Communicate with Strength: Key Words that Enhance Your Effectiveness

2/6/2019

Karen Purves, MA - International Speaker, Innovative Impact

Got the right words? This session is filled with the latest solutions in effective communication, based on neuroscience principles. What are you saying that’s causing others to subtly feel uncooperative or defensive? Karen will tell you - and give you replacement words and phrases! This has direct relevance for education, advocacy, marketing, and outreach. Leave with an immediate, specific action plan to talk smart.

About our Speaker:
How do attendees describe Karen Purves? “Refreshingly honest,” “relatable,” “contagiously enthusiastic,” “attention grabber and keeper,” “breath of fresh air,” and giving “real answers to real life.” Karen combines a Bachelor’s Degree in Business, a Master’s Degree in Public Policy, and over 25 years working experience along with extensive training at “The Second City” to empower audiences to make a difference in the session and in their lives. The guarantee? Attendees receive useful material in an engaging way and practical tools to implement immediately for success!

Links and Resources:

Innovative Impact

14 Comments

Maggie Lantzy

2/6/2019 11:25:33 am

Karen, how enlightening! I really appreciate how you focused on these basic words we use everyday and how different a slight shift in our language choice can make a huge difference. I will absolutely be practicing these changes for a more understanding and empathetic language use. Thank you for sharing!

Maggie

2/6/2019 06:43:30 pm

Maggie, thank you so much for your kind words. It means so much to me when people let me know they are going to put the words into practice! Karen

Marta

2/6/2019 11:54:55 am

Hi Karen! Thank you so much for sharing this information, so helpful! I liked the way you presented it and how easy it seems that we can make a big difference with just a tweak in the way we talk. If you have any suggestions I would love to learn more about positive communication when talking about ethical issues with other people. For me, what sometimes stops me from being more proactive in advocating on this topics is to sound judgemental or like preaching, and would like to dig in more on that.
I'm actually having a look at your website now to get more from you ;) Thank you!

2/6/2019 06:48:22 pm

Hi Marta! Thank you so much for your kind words. Of course you are asking a big question, but I have some initial thoughts. First, I suggest you ask more questions than talk. Short questions often work best - 7 words or less. Something like , "Would you share with me your thoughts on this?" "Have you had personal experience with _x ethical issue_?" or things of that nature. When you respond, I think it's important to say things like "Let me share my thoughts with you." or "I can see where you're coming from. My experience has been..." or "May I offer a thought?" or "One thought/idea I had on the _x ethical topic_ is...". You also can ask things when you follow up like, "What are your thoughts/feelings as I express these ideas to you?" Feel free to let me know if these ideas seem practical or relevant to you. Thank you for taking the time to comment and trusting me with my feedback.

2/6/2019 09:42:28 pm

Hi Karen! These are great suggestions and very practical! I definitely want to practice asking more question, I have noticed how effective they are when I do it. The following up part is kind of new to me, I will also pay more attention to that. Great feedback, thank you so much!

Judy Crumpton

2/6/2019 01:27:55 pm

Hi Karen, Thank you for sharing the important message regarding how the words we choose are felt by others and ourselves and that this is based on neuroscience principles! Amazing!

Judy

2/6/2019 06:49:23 pm

Hi Judy, thank you for taking the time to comment. I'm glad it sounds like the material had a positive impact on you!

Katie Amrhein

2/6/2019 04:18:30 pm

Hi Karen - Thank you for such an informative, thoughtful presentation! I loved how it was backed by brain science and you had so many concrete examples. I will definitely be utilizing some of these changes in my communication!

Katie

2/6/2019 06:50:17 pm

Hi Katie - thank you for taking the time to write. I really do appreciate it when people let me know they will be putting the words to use. They do make a difference!

Ingrid Norris

2/6/2019 07:29:22 pm

Words are tools that provide so many functions. And yes, sometimes using fewer can make things more clear. Keep it simple. Thank you for this excellent introduction to the power of words!

Ingrid

2/6/2019 11:40:11 pm

Thank you very much for your positive feedback and taking the time to write a comment!

2/7/2019 08:06:27 pm

Have you read "Words that work: It's not what you say, it's what people hear" by Frank Luntz?

Carlette Jewell

2/7/2019 12:02:40 pm

Thank you for these very practical applications! This info will be really helpful for my team when talking with the public.

Diane Rose-Solomon link

2/7/2019 05:36:15 pm

Thank you so much for this. I took copious notes and am going to plaster your suggestions all over my house so that I remember to use this wording. I also read your response to Marta's question an that is so helpful too. Wonderful!

HUMANE SUMMIT 2019